Frequently asked questions
What is your shipping policy?
- We are a new small business that currently offers shipping to customers within the U.S. We will notify you as soon as we are able to service international customers.
- We offer flat rate shipping at $5 USD for all orders under $50. Any orders over $50 will receive free shipping.
- All orders will be processed within 48-72 business hours, unless otherwise noted on our website.
What is your return policy?
Our goal is for every customer to be satisfied with their purchase, but we understand that sometimes things don't workout.
If you would like to return your item, we offer store credit or exchanges for items of the same value. Thank you for understanding and supporting our small business.
To initiate a return and/or exchange, please send us a message through the form on the Contact page within 15 days of receiving your order and include:
- Your order number
- The email used for the order
How should I clean my grip socks?
To preserve the stickiness and stability of your grip socks for as long as possible, we recommend turning them inside out for machine wash on cold with like colors. Then, machine dry them on a low temperature or hang to air dry.
Who can fit the grip socks?
Our grip socks are one size fit most for women's US shoe sizes 5 - 11. Our socks have a fabric composition of 80% cotton and 20% spandex, allowing for a comfortable fit with lots of stretch!